Edible images are images printed with edible ink onto edible icing/frosting sheets. These images can be used on a variety of frosted treats such as cakes, cupcakes, cookies and more. They melt into the frosting.

Ingredients: starches, maltodextrin, glycerin, sugar, water, stabilizer, dextrose, emulsifiers, food color, vanilla flavor, preservatives, sucralose. Icing/frosting sheets are made of sugar and taste great. 

Icing/frosting sheets are allergen free, gluten free, dairy free, nut free, soy free and do not contain any allergen ingredients. Frosting sheets are FDA approved and Kosher Certified. 

No. Edible images are printed on high quality premium icing/frosting sheets (not rice/wafer paper) with high quality edible inks. They are the highest quality icing sheets on the market.

Rice/Wafer paper is usually made of potato starch, oil and water while icing sheets are thin layers of white icing pressed hard on a backing paper so that it can be used as standard printer paper. Icing/frosting sheets are usually thicker than wafer/rice papers. Icing/frosting sheets are quite flexible and much less transparent.

Compared to printed wafer/rice paper, printed icing/frosting sheets achieve a more sophisticated and a higher quality image. Wafer/rice paper also won’t melt onto icing so using icing/frosting sheets to decorate your frosted treats, achieves a more uniform and finished look.

Yes, all icing/frosting sheets and edible inks that I use are FDA approved and Kosher Certified. You can view the Kosher Certificate HERE

Icing/frosting sheets can be used on cakes, cupcakes, cookies, fondant, ice cream cakes and many more frosted treats. The list is endless you can use them on pretty much anything you put frosting on. 

The icing/frosting sheets I use have a shelf life of up to 24 months when stored properly. 

Edible inks (food coloring ink) are used to print the images, some colors may not print with exactly same shades as they appear. This is a known issue with all edible print systems and considered being normal. Colors may vary but will look superior! The colors will also brighten up once they absorb into the frosting. Please see “Color Disclaimer” for more information HERE 

If you are wanting to give a bakery or other outside company the printed edible image to use, please double check with that company about their policies before ordering to make sure they will do it for you as some of them have certain policies on what they are allowed to use. I do NOT claim ownership of any licensed graphics, they are for inspiration only. It is very important to note that copyright restrictions on licensed images only permit graphics to be used for one-time personal use such as birthday parties. Not all bakeries/companies are aware of this policy and if you have issues with a bakery/company refusing to use the edible image, please try another bakery/company or apply the edible image yourself. There will be NO copyright release from me, so please make sure the bakery/company you’ll be using doesn’t need any of this. I am not liable for any issues between you and the bakery/company you are wanting to use. You can either find another bakery/company or apply the image yourself. No refund will be given if your bakery/company refuses to use the image. 

Yes, you can easily cut or trim the edible images with a clean pair of scissors before you remove the plastic backing sheet.

Yes, the frosting sheets have 1 plastic backing sheet to remove. Once this backing sheet is removed, it is ready to be applied. 

Yes, use a small brush to apply water only where image will be placed. Water outside image area may leave a mark on your fondant (though tend to dry back to normal color).

Yes, you can apply the edible images to any colored frosting but keep in mind that dark colors (chocolate, etc.) may show through the image. In this case I would suggest putting the image on a thin piece of fondant then onto your frosted treat.

Most of the time the bubbles come from not smoothing down the image after you lay it on the cake. After laying the image on the cake work from the center out, small circles then when go back and smooth the sides down on the image. Also make sure your cake is room temperature before applying the edible image.

Once the sheet is fully applied, let it rest for a bit at room temperature and let the cake sweat a bit. Doesn’t take long. This will bring out those air bubbles (hopefully minimal). For the ones that are noticeable you can take a small pin (straight pin) and pop the air bubble and smooth it out – just like you would for air bubbles in fondant. Just a small poke and then you should be able to smooth out the air bubble without wrinkling it.

Edible images are available in 70+ different sizes: sheet cake, round, rectangle, square, strips/wraps/borders. Need a special size that you don’t see listed just contact me at edibleimages@sweetcustomcreations.com You can view the different sizes on each product or HERE 

Sheet sizes: 1/4 quarter sheet, 1/2 half sheet, full sheets are not borderless. They will have a small white border around the image. You can easily cut/trim the border off with scissors if you’d like. You can also just use a piped frosting border to hide the “white border” around the image. 

Except for the 1/4 quarter and full sheets all other icing/frosting sheets are not precut. Icing/frosting sheets are easy to cut/trim with scissors. 

I use full icing/frosting sheets for all my edible image sheets instead of the precut image sheets which allows them to be available in a wider variety of sizes and keeps my prices lower for my customers. 

No, the edible image sheets are not hand cut as I am not perfect at cutting them straight so they are shipped on a frosting sheet, and you can easily cut them out with scissors. 

The size a personal preference. If you know the dimensions of the cake or treats you want to use the edible image(s) on just decide from there how big/small you want the image(s) to be. If you want the image to go all the way around a cake you will need to know the exact measurements length wise all around the cake and then the height that you want it to be. I have lots of different sizes available in the drop-down list and if you need a custom size that you don’t see I can do that as well, just let me know. 

For standard size cupcakes most customers use the 2" round size however the size is a personal preference and just depends on the size of your cupcakes and the size you want the image to be on them.

Most customers use the 1.25" and 1.5" round size for oreos, however the size is a personal preference and just depends on the size you want the image to be on them. Oreos measure 1.75" in diameter. 

Most customers use the 1.5x2" rectangle size however the size is a personal preference and just depends on the size of your rice krispies treats and the size you want the image to be on them.

Most customers use the 1.25" and 1.5" round size for strawberries, however the size is a personal preference and just depends on the size of your strawberries and the size you want the image to be on them. 

Yes, images can be personalized with a message for any occasion. Just put your personalization message in the box on the order form that says, “Personalization Message”. The 1”, 1.25”, and 1.5” round/square sizes will not be personalized due to the size of the images. 

Yes, just add the color you’d like and/or font to the “Personalization Message” box on the order form. If you request a certain font, I will do my best to see if I can get that font but will let you know if I can’t. 

No, personalization is optional and is included, NO extra charge.

If you’d like to see a proof before I print and ship out, please mark the “Yes” box on the order form where it says, “Send Proof”. I will only send you a proof if the “Yes” box is checked and if you requested a personalization message to be written on image.

If you request a proof of your personalized image, it will be typed up and emailed to the email address on your order form within 24-96 hours/1-4 business days (Mon-Fri), excluding postal holidays. Orders may be delayed until proof is approved by you. I want to make sure you are completely happy with the way your image looks.

If you didn’t request any personalization message on your image, then a proof will not be sent as the image will look exactly as shown in sample picture of item. If you did request a personalization message on your image and checked the “Yes” box for a proof, please check your spam/junk mail folder as the proof may have gone there. To avoid this, you can add my email address to your contacts: edibleimages@sweetcustomcreations.com Please also double check that you put a valid email address on the order form. 

If you are requesting a proof to be sent to you before your order is printed and shipped out it will be emailed to the email address on order form within 24-96 hours/1-4 business days (Mon-Fri), excluding holidays. Depending on the time frame that you need the order by I will wait a few days for you to reply back as sometimes emails go to spam/junk mail folders and aren't seen right away. If I don't hear back from you within those few days your order may be printed and shipped out to try to avoid any more delays in receiving your order (this depends on the time frame that you need the order by, which is NOT guaranteed depending on the shipping method that you choose). If I do hear back from you with an approval to print then your order will be processed within 2-6 business days. Please make sure to include a valid email address on your order form and to check emails frequently to avoid any processing/shipping delays. Emails may go to your spam/junk mail folders, you can avoid this by adding my email address to your contacts: edibleimages@sweetcustomcreations.com

My edible image sheets are always on sale. The sale prices may change from time to time and are shown on each product page. Price is per sheet.

There is no set end date for my sales. The edible images are always on sale and the sale prices may change from time to time. 

Yes, you can use promo code: SCC10NOW to get 10% off your order. I also include a discount card with every order that you can use on your next order.

No, you can only use 1 promo code per order.

Not currently as my sheets are always on sale and I offer discounts on orders.

I accept all major Credit/Debit cards, PayPal, Shop Pay, Google Pay, Apple Pay, Facebook Pay

Yes, you can use the “Custom Order” product to place your order, find it HERE

No there is no extra charge for Custom Orders. 

Images should be at least 1000 pixels in size; larger the image better the quality will be, if the image isn’t blurry or grainy. 

You can upload any jpg, png, svg image file to the order form.

If you upload a small image or an image that is already blurry or grainy looking, then it will look that way when it’s printed as I don’t have any magic superpowers to make it clearer. It will be the same quality that you send me. 

No, unfortunately due to the large volume of orders I receive daily I will not be able to email you to let you know that your uploaded image is too small/blurry/grainy. Please follow the tips in the item description for custom images or send me a message before placing your order. 

Yes, I have thousands of images that aren’t listed on my website as I don’t have time to list them all due to the volume of orders that I receive daily. I try to get new ones listed daily in my down time however if you don’t see an image on there you can search for the image yourself on google or any internet browser and currently that will be faster than waiting for me to post the ones that I have, sorry for any inconvenience.

Yes, you can however I am only able to do 1 image per sheet due to my software that I use. (Example – if you are ordering the 4x6” rectangles – 2 per sheet, both images on the sheet will need to be the same).

Please do NOT upload an image of a cake that has an image on it or fondant on it unless you want that actual full picture of that cake to be printed on a frosting sheet. As the printed image will look exactly as the full image that you upload. If you are trying to find an image that is on a picture of a cake that you saw and are having trouble, please send me a message first before placing your order and I will let you know if I can find that image. Please allow 24-72 hours for email replies. 

Yes, please make sure to follow the tips listed on the “Custom Order” link HERE regarding size and quality of picture. Also please keep in mind that edible inks print images darker so if you have a dark photo, it will be darker once printed.

I am located in Appleton, WI 54915.

No, I do not offer local pickup currently. 

Unfortunately, at this time I do not ship internationally. I ship anywhere in the US.

Yes, I will gladly ship to PO boxes and all APO & FPO addresses.

Edible images are shipped in sturdy cardboard envelopes with DO NOT BEND stickers on both sides to ensure your topper is not damaged during shipment. Your edible images are sealed in a plastic ziplock bag.

Most orders are processed and shipped out the same day or next; depending on time of day received and volume of daily orders received. Please keep in mind processing time may take up to 6 business days if workload is busy.

Orders are shipped out Monday thru Friday, excluding postal holidays. No orders will be shipped out on Saturdays or Sundays.

I offer 15 different shipping methods through USPS/UPS/FEDEX. According to feedback from other customers UPS seems to be more reliable with their days. 

Processing time is 1-6 business days (excluding Sat/Sun, postal holidays). Once an order has been shipped out time frame will depend on the shipping method that you selected, see the “Shipping Information” HERE 

I have 15 different shipping options available with USPS/UPS/FEDEX. See information HERE

This is a courtesy question and helps with processing your order. Its not guaranteed as you will need to choose the correct shipping method to receive your order in time and account for processing time etc. I do my best to send all orders out as soon as possible but I have no control over the postal speeds.

Currently I offer FREE USPS First Class Ground Advantage shipping on all orders shipped in the US. USPS First Class Ground Advantage shipping is estimated 4-6 business days and may be delayed as USPS only guarantees Express shipping.

Please see the “Shipping Information” HERE for different shipping options and prices. 

Please allow a couple extra days when trying to choose your shipping method. USPS/UPS/FEDEX may experience delays due to the pandemic and your package may take a day or two longer to get to you. This delay is beyond my control. Processing time is 1-6 business days, USPS/UPS/FEDEX does not count the day your order has been shipped or Sat/Sun or postal holidays as business days please keep this in mind while choosing your shipping method.

Currently USPS only guarantees Express shipping, UPS only guarantees Next Day Air, FEDEX guarantees 2 Day AM and all Overnight shipping methods . All other shipping methods, time frames are just estimates and may be delayed. 

No, I will not email you to let you know that you chose the wrong shipping method or need to upgrade the shipping method as I receive hundreds of orders a week and this interrupts processing times. It is the customers responsibility to read the “Shipping Information” page listed on my website and choose the correct shipping method in order to receive their order in time. 

A shipping confirmation will be emailed to you with a tracking number once your order has been shipped out. Make sure to include a valid email address on your order form. Emails may go to your spam/junk mail folders, you can avoid this by adding my email address to your contacts: edibleimages@sweetcustomcreations.com 

No, if an order is returned to me due to no fault of my own the order will not be reshipped. I don't physically receive these items as they go to a digital mailbox and they are shredded there. If an order is returned to me and I am at fault I will reship you a new order. Refunds will not be given for any returned orders, so please make sure your address on order form is correct.

Keep the icing/frosting sheet sealed in the ziplock bag that it comes in until you are ready to use it. Store flat on a shelf, at room temperature and out of direct sunlight. The icing/frosting sheets have a shelf life of up to 24 months when stored properly.

No, do NOT put the images in the fridge or freezer before applying them to your frosted treats as it may cause the image to bubble up and dry out which will cause the image to crack. 

If you are using butter cream or any other harder frosting, the image can be placed on at your convenience, but not more than 48 hours prior to the event. Depending on how wet your frosting is, the image will begin to fade with too much moisture. If you are concerned about fading, place the image on the cake within an hour of the event. 

Yes, all edible image orders will include a printed instruction sheet and you can also find it HERE  

Unfortunately once your order has entered the processing stage you will not be able to cancel your order. If you cancel the order before the processing stage there is a 25% cancellation fee to cover the charges I incur. Please ensure you are committed to ordering, as this policy is non-negotiable.

ALL SALES ARE FINAL! I do not accept returns or give refunds on edible images due to the nature of the item. If there is an error on my part I will send you a replacement. I do not give refunds on items that are not received on time due to the postal delays so please choose the appropriate shipping method you need at time of checkout.

No, I do not give refunds for any reason due to the nature of the item.

Please understand once your package has been scanned and in the possession of USPS/UPS, I have no control over the operations or efficiency of the postal service. I can only provide you will the tracking number for your order. You will need to contact USPS/UPS for more information and/or file a claim with them. No refunds are given on items that are not received in time due to postal delays so please choose the correct shipping method at time of checkout. 

If your order is lost or stolen, please file a claim with USPS/UPS. Refunds are not given for any returned orders, so please make sure your address is correct. Can be reshipped at buyer’s expense. 

Images are packaged and protected very well, and I have an extremely low rate of damages. However, it does occur on occasion. If your product is damaged during shipment, please email me a photo of the damaged edible image to orders@sweetcustomcreations.com and you will receive a replacement edible image or a store credit minus shipping cost. Please also file a damage claim with USPS/UPS.

What if I messed up while applying the image? No replacements or refunds will be given for damages caused while applying the edible image so please read the detailed instructions carefully and ask any questions before applying.

A digital file is a file that is emailed to you, and you can print it out yourself or take it to a photo lab/bakery to have it printed. 

Just choose “Digital File” from the drop-down list on the item you want to order where it says “Type of Image”

If you accidentally chose “digital file” as the type of image on order form and you want the physical edible image shipped to you, please let me know immediately. If I didn’t process your order and send you the digital file then I can change it for you no problem. If your order was already processed and the digital file was emailed to you then you will need to replace the order for a physical edible image if that is what you want. 

No, due to the nature of the item no refunds will be given once your order has been processed and the digital file is sent to you. 

All digital files will be emailed to you within 24-48 hours/1-2 business days (Mon-Fri), excluding holidays. 

Digital files are emailed to the email address on order form so please make sure to include a valid email address. It may also go to your spam/junk mail folder. To avoid this, you can add my email address to your contacts edibleimages@sweetcustomcreations.com 

If you are wanting to give a bakery or other outside company the digital file to use, please double check with that company about their policies before ordering to make sure they will do it for you as some of them have certain policies on what they are allowed to use. I do NOT claim ownership of any licensed graphics, they are for inspiration only. It is very important to note that copyright restrictions on licensed images only permit graphics to be used for one-time personal use such as birthday parties. Not all bakeries/companies are aware of this policy and if you have issues with a bakery/company refusing to use the digital file, please try another bakery/company or you can order the physical edible image from me. There will be NO copyright release from me, so please make sure the bakery/company you’ll be using doesn’t need any of this. I am not liable for any issues between you and the bakery/company you are wanting to use. You can either find another bakery/company or order the physical edible image from me and apply it yourself. No refund will be given if your bakery/company refuses to use the image. 

You can contact me anytime by email:  edibleimages@sweetcustomcreations.com
Remember to add my email address to your contacts to receive all of my emails in your inbox or emails may go to your spam/junk mail folder. 

It may take 24-72 hours for me to reply (often sooner). I reply to all emails so if you didn't get a reply within 24-72 hours (excluding Sat/Sun; postal holidays) then please double check your spam/junk mail folder as the emails may go there. To avoid this from happening and get all my emails in your inbox please add my email address to your contacts:  edibleimages@sweetcustomcreations.com 

No, sorry I do NOT have a business phone so all communication will be done through emails. The phone number listed on website is voicemail only, as google requires me to list a phone number. Please email all questions to edibleimages@sweetcustomcreations.com and I will email you back within 24-72 hours (often sooner).